Pre-orders
Posted by Jon Irvine at
I sell items on pre-order based on the following terms:
- Images usually aren't final, and are for reference only.
- Pre-ordering items does not necessarily mean you will get your items before anyone else - most stock is imported in, and I don't have the logistical capability of super markets.
- Additional items ordered at the same time as pre-order items will be stored and delivered when your pre-ordered items arrive - if you need them sooner, please order separately.
- If ordering multiple pre-order items in one order - all items will be sent together when the last pre-order arrives. If you want items sooner, please order separately.
- Pre-orders are non-refundable without prior arrangement, and fees may apply (I get charged for refunds). This doesn't include damaged items.
- Full cases are factory sealed and non-returnable - if you need them quality checked buy sets.
- I'm not responsible for manufacture delays or last minute changes. Some manufacturers (cough, cough, Mattel) are renowned for delays.
- In the unlikely event I can't get the stock I've pre-ordered I will issue full refunds.
- I always order more stock than I sell on pre-orders, so if you would rather - check back when the items are released.
- When your items are due, I'll send an email notification, in case you want to order anything else to save on postage, or to qualify for free postage.
- I'll do my best to keep you up to date with where items are, but you're welcome to ask me whenever you want. As I increase the number of items I have on pre-order, I'd appreciate patience - items will arrive when they arrive. They're never on time.
These are likely to change as my experience of offering pre-orders increases.